Returns and Refunds
Prints By Cassandra tees are made to order. Returns or exchange request for defects or errors will be promptly refunded or exchanged 100% free of charge. Customer should initiate claim immediately, and within 72 hours upon receipt of delivery. Custom made shirts are excluded for returns, except in cases of defects or errors. For return authorization, email PBCtees@gmail.com
Simply Don't Want or Exchange
If you simply don't want or like, you are welcome to return the unworn shirt. A 20% restocking fee will be deducted from your refund, and, 30% for hoodies. Buyer must return the unworn shirt within 72 hours upon receipt of delivery. Buyer responsible for return ship cost to PBC.
If you ordered the wrong size, you may request an exchange of the unworn tee. Buyer is responsible for all return shipping cost. Please refer to size chart before ordering.
To return your product, you should mail your product to: PO Box 40, Highland Spgs VA 23075, United States
Please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.